Privacy notice
Who we are
Event & Venue Experts Limited (“EVE”, “we”, “us”) publishes this website. EVE is a private company limited by shares, registered in Ireland under number 793280, at Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland
EVE is the controller of the personal data described in this notice. We process it in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018
For any question about your data, write to contact@event-venue-experts.com or to our postal address above
What we collect
We collect only what you send us and what we need to keep the site working and secure
Your name, work email, the subject you choose and your project in one sentence
When you send the contact form
The day and the time of day you prefer
When you ask to meet us at an event where we exhibit
A scrambled (hashed) form of your IP address
When you send the form, to limit abuse. It is deleted after one hour
Technical logs: IP address, date and time, page requested, browser type
When you visit the site. Our host keeps them for 12 months
Your name, organisation, job title and work email
At an event where we exhibit, if you let us scan your badge or give us your card
We do not ask for sensitive data, such as health or political opinions. Please do not include any in the form
Why we use it and on what legal basis
Replying to your message or meeting request
Steps you ask us to take before a possible contract (Article 6(1)(b)), and our legitimate interest in answering enquiries (Article 6(1)(f))
Following up on the subject you raised, for example after meeting us at an event
Our legitimate interest in developing our business with organisations that contacted us (Article 6(1)(f)). You can object at any time
Keeping the site and the form secure, and preventing spam and abuse
Our legitimate interest in protecting the site (Article 6(1)(f))
Keeping the records the law requires, if a contract follows
Legal obligation (Article 6(1)(c))
We do not sell your data. We do not use it for automated decisions or profiling, and we do not add you to a newsletter without your consent
Who receives your data
Your message is received by EVE. If it concerns a particular field, we may share it with the EVE member who works in that field, only to answer you
Our service providers process your data on our instructions and under a contract that protects it:
- hosting of the site: ARCPLEX, 9 allée Montpensier, 91390 Morsang-sur-Orge, France
- delivery of the form’s emails and hosting of our mailbox, contact@event-venue-experts.com: Infomaniak Network SA, Geneva, Switzerland
We share data with public authorities only when the law requires it
Transfers outside the European Economic Area
We host the site in the European Union. Our emails, including those sent through the form, are handled in Switzerland, which the European Commission recognises as offering an adequate level of protection. Our email providers may process some data outside the European Economic Area, for example for support or security. When they do, they rely on a safeguard of the GDPR: a European Commission adequacy decision, or the European Commission’s standard contractual clauses
How long we keep it
Messages and meeting requests
Up to three years after our last exchange, then deleted. If a contract follows, as long as the contract and the legal limitation periods require
Hashed IP address used against abuse
One hour
Technical logs kept by our host
12 months
Badge scans and business cards collected at events
Up to three years after the event, unless we start working together
Cookies and similar technologies
The site sets no cookies and uses no advertising technology. Our fonts and images are served from our own host: your browser contacts no third party while you read the site
We measure audience with Matomo, hosted on our own server (analytics.event-venue-experts.com) and set up without cookies. Your IP address is shortened before it is stored, so it cannot identify you; the data is never shared with anyone or used to follow you on other sites, and the detail of each visit is deleted after 13 months. If your browser sends a Do Not Track signal, your visit is not measured
At trade shows and conferences
When we exhibit at a trade show or a conference, you may let us scan your badge on our stand or give us your business card. We then receive your name, organisation, job title and work email, from you or from the event’s badge system
We use them to follow up on our conversation, on the basis of our legitimate interest (Article 6(1)(f) GDPR). You can ask us to stop at any time. Each event organiser handles its own visitor registration under its own privacy notice
Your rights
Under the GDPR, you can ask us to:
- give you a copy of your data (access)
- correct it (rectification)
- delete it (erasure)
- limit what we do with it (restriction)
- stop using it, including for any follow-up (objection)
- send it to you or to another organisation in a common format (portability)
To use these rights, write to contact@event-venue-experts.com. We answer within one month, and we may ask you to confirm your identity first
Complaints
You can complain to the Data Protection Commission, Ireland’s supervisory authority, through its online form (opens in a new tab) or at 6 Pembroke Row, Dublin 2, D02 X963, Ireland. You can also complain to the authority of the country where you live or work, for example the Information Commissioner’s Office in the United Kingdom or the CNIL in France
We would welcome the chance to address your concern first: write to contact@event-venue-experts.com
Changes to this notice
We may update this notice, for example when we add a feature to the site. The date below shows the current version
Last update
October 2026